Catalogue
Manufacturers
Quick Find
Terms & Conditions
General terms and conditions
This site is owned and operated by Cardiff Pet Health Ltd of 123/5 Heol-Y-Deri, Rhiwbina, Cardiff, CF14 6UH. If you want to ask us anything about these terms and
conditions or, if you have any comments or complaints on or about our
website, please telephone us on 02920 621511.
Ownership of rights
All rights, including copyright, in this website are
owned by or licensed to Cardiff Pet Health Ltd. Any use of
this website or its contents, including copying or storing it or them in
whole or part, other than for your own personal, non-commercial use, is
prohibited without our permission. You may not modify, distribute or
repost anything on this website for any purpose.
Accuracy of content
We have taken every care in the preparation of the
content of this website, in particular to ensure that prices quoted are
correct at the time of publishing and that all goods have been fairly
described. However, orders will only be accepted if there are no
material errors in the description of the goods or their prices as
advertised on this website. All prices are displayed inclusive of VAT.
If the price of the goods increases between the date we accept your
order and the delivery date, we will let you know and ask you to confirm
by e-mail that the new price is acceptable. If it is not acceptable,
then you will of course have the right to cancel your order. If any
ordered and paid item is no longer available to be obtained by CPH Ltd,
an equivalent substitute will be offered. If the substitute is
declined by the customer then a full refund will be made. Any weights,
dimensions and capacities given about the goods are approximate only. To
the extent permitted by applicable law, we disclaim all warranties,
express or implied, as to the accuracy of the information contained in
any of the materials on this website and we shall not be liable to any
person for any loss or damage which may arise from the use of any of the
information contained in any of the materials contained on this
website.
Damage to your computer
We make every effort to ensure that this website is
free from viruses or defects. However, we cannot guarantee that your use
of this website or any websites accessible through it will not cause
damage to your computer. It is your responsibility to ensure that the
right equipment is available to use the website. We will not be liable
to any person for any loss or damage which may arise to computer
equipment as a result of using this website.
Availability
All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available.
Ordering errors
You are able to correct errors on your order up to the point on which you click on "submit" during the ordering process.
Payment terms
We will charge your credit account for payment upon
receipt of your order. We accept no liability if a delivery is delayed
because you did not give us the correct payment details. If it is not
possible to obtain full payment for the goods from your account then we
can cancel the contract and or suspend any further deliveries to you.
This does not affect any other rights we may have.
Delivery charges
Delivery charges if applicable vary according to the type of goods ordered and cannot be refunded.
Delivery
We may not choose to offer delivery. If we do so,
please note that we are only able to deliver to areas specified in the
Delivery and Returns information section of the website. We will
deliver the goods to the address you specify for delivery in your order.
It is important that this address is accurate. Please be precise about
where you would like the goods left if you are out when we deliver. We
cannot accept any liability for any loss or damage to the goods once
they have been delivered in accordance with your delivery instructions.
We will aim to deliver the goods by the date quoted for delivery but
delivery times are not guaranteed. If delivery is delayed due to any
cause beyond our reasonable control, the delivery date will be extended
by a reasonable period and we will contact you to arrange an alternative
time.
Risk and ownership
Risk of damage to or loss of the goods passes to you
at the time of delivery to you or, if you fail to take delivery at the
agreed time, the time when we tried to deliver. You will only own the
goods once they have been successfully delivered and when we have
received cleared payment in full. Goods supplied are not for resale.
Cancellation rights
Under the Distance Selling Regulations you have the
legal right to cancel your order within seven days of receipt of your
goods (with the exception of any made to order items).
Exclusion of liability
Any disclaimers and exclusions of liability in these
terms and conditions shall not apply to any damages arising from death
or personal injury caused by our negligence. These disclaimers and
exclusions shall be governed by and construed in accordance with English
law. If any provisions of these disclaimers and exclusions shall be
unlawful, void or for any reason unenforceable, then that provision
shall be deemed severable and shall not affect the validity and
enforceability of the remaining provisions.
Changes to legal notices
We reserve the right to change these terms and
conditions from time to time and you should look through them as often
as possible.
Law, jurisdiction and language
This website, any content contained therein and any
contract brought into being as a result of usage of this website are
governed by and construed in accordance with English law. Parties to any
such contract agree to submit to the exclusive jurisdiction of the
courts of England and Wales. All contracts are concluded in English.
Basket Contents
Your basket is empty
